How New Labour ignored the focus groups


by Don Paskini    
November 23, 2009 at 9:00 am

Part of the conventional wisdom about New Labour is that its leaders are obsessed with focus groups, and this is part of the reason why in the 1990s Labour shifted to the ‘centre ground’ and abandoned divisive ‘class warfare’ attacks on the rich and powerful.

As with so much of the conventional wisdom, it turns out that this is rubbish.

Stan Greenberg ran focus groups for the Labour Party between 1994 and 2005. Here’s a couple of excerpts from his book about what they found:

1994:

“Strategically, we knew we wanted it to be a ‘change election’, but we knew more: the cry for change was closely correlated with the feeling that the Tories “don’t care for the ordinary person” and are “on the side of the rich and powerful.” Change meant getting rid of a government which had failed ordinary people.”

2004:

“When Labour had lost its lead in 2004 over the Tories, I sat with Blair in his study in Chequers and dwelled on a single graph that illustrated the power of our message: “In a modern and uncertain world, hardworking people, not just the few, have the opportunity to make a better life.” It was 15 points stronger with the added reference to the privileged. But he felt it smacked of old and not the new politics that had opened Labour up to so many former Tories, though the data did not support that conclusion.”

*

New Labour ignored the data which showed that more people would support them if they governed for the majority and stood up to the rich and powerful, because many of its leaders had an ideological preference for a “One Nation” message and wanted Labour’s support to come equally from all sections of society. However laudable it seemed at the time, this approach has clearly failed.

So when self-styled moderates warn that Labour must not lurch to the left and must fight for the centre ground, they either mean that Labour should do more to take on the rich and powerful, or they are out of touch with what focus groups have been telling Labour for fifteen years.

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· About the author: Don Paskini is Deputy Editor of Liberal Conspiracy. He also blogs at donpaskini

· Other posts by Don Paskini

· Filed under: Blog , Labour party


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  1. Liberal Conspiracy

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  2. Colin Hall

    RT @libcon: :: How New Labour ignored the focus groups http://bit.ly/5m3PMl

  3. Rupert Read

    http://www.liberalconspiracy.org/2009/11/23/how-new-labour-ignored-the-focus-groups/ GREENS,by contrast,have the courage of our convictions

  4. Simon Arnold

    RT @GreenRupertRead: http://www.liberalconspiracy.org/2009/11/23/how-new-labour-ignored-the-focus-groups/ GREENS,by contrast,have the co …

  5. Maria Cheeseman

    Liberal Conspiracy » How New Labour ignored the focus groups http://tinyurl.com/yk8keqj

  6. Grahame Morris

    Labour's interests on the side of ordinary people against privilage » Interesting :New Labour ignored the focus groups http://bit.ly/5m3PMl

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  9. neilrfoster

    Don P on why Labour should follow the focus groups and stand up against privilege at the next election http://tinyurl.com/yk8keqj

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Reader comments

I am slightly confused.

Hasn’t “the many, not the few” been the slogan which has been used?

“New Labour ignored the data which showed that more people would support them if they governed for the majority and stood up to the rich and powerful … ”

Yes, it’s about time someone tackled the glaring contradiction that New Lab ignore the wishes of the electorate and their own voters. Having heard so much about focus groups I’d assumed that NL get to choose which poodles get onto these things but this article reveals that they just Carry On Regardless of the views expressed.

“New Labour ignored the data which showed that more people would support them if they governed for the majority and stood up to the rich and powerful … ”

Yes, it’s about time someone tackled the glaring contradiction that New Lab ignore the wishes of the electorate and their own voters. Having heard so much about focus groups I’d assumed that NL get to choose which poodles get onto these things but this article reveals that they just Carry On Regardless of the views expressed.

FWIW my view is that never mind the ideology and reviving the class warfare stuff, the present Labour government needs to demonstrate competence in government and re-establish the credibility which Blair destroyed in the way he took us into the Iraq war, without UN sanction, after saying in a keynote speech in Chicago in 1999:

“If we want a world ruled by law and by international co-operation then we have to support the UN as its central pillar.”
From: http://www.number-10.gov.uk/output/Page1297.asp

Just one of the several downside consequences of committing Britain to the (seriously mismanaged) Iraq invasion in 2003 is that our troops in Afghanistan have been under-resourced.

I regard myself as belonging to the keynesian tradition in economic policy so I naturally accepted many months ago that early cuts in public spending would delay recovery from the recession. But there is also extensive evidence on public record of wasteful and badly managed government spending, notably in education quangos and the funding of further education colleges. It will remain a perennial mystery as to how the government allowed the manifestly unsustainable house-price bubble to continue to inflate without restraint and as to why it failed to rein back consumer borrowing before it reached £1.4 trillion.

With news reports such as this, I think we should be told what exactly is happening with spending cuts in the NHS:

“The NHS may need to cut its workforce by about 10 per cent — the equivalent of 137,000 staff — to help to meet planned savings of £20 billion, according to a leaked Department of Health report.”
http://www.timesonline.co.uk/tol/life_and_style/health/article6818817.ece

New Labour ignored the data

Didn’t Blair win the subsequent election? On the face of it, a man who won three General Elections in a row probably knew what he was doing when it came to winning elections.

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