Comments on: CIC: How to complain to councils http://liberalconspiracy.org/2008/12/11/cic-how-to-complain-to-councils/ Left-wing news, opinion and activism Thu, 24 May 2012 18:27:04 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Liberal Conspiracy http://liberalconspiracy.org/2008/12/11/cic-how-to-complain-to-councils/#comment-81777 Liberal Conspiracy Sun, 08 Feb 2009 15:43:35 +0000 http://www.liberalconspiracy.org/?p=1744#comment-81777 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">New blog post: CIC: How to complain to councils http://tinyurl.com/cf7jwv</span></span> New blog post: CIC: How to complain to councils http://tinyurl.com/cf7jwv

]]> By: dreamingspire http://liberalconspiracy.org/2008/12/11/cic-how-to-complain-to-councils/#comment-27052 dreamingspire Fri, 12 Dec 2008 08:16:30 +0000 http://www.liberalconspiracy.org/?p=1744#comment-27052 The tendency to find one tiny nugget of gold (or fool's gold?) in all of the mess has become common in the public sector - we are not fooled. Also common is failure of the pontificator to show any possibility of actually helping the part of the public sector that is being identified as not currently up to the job. Always each group is entirely responsible for its own area, yet without being given both the mandatory requirement, the funding and the accountability to develop competency and apply it to service delivery. Like most Councils, I suspect, mine has good bits and bad bits - but the call centres completely fail to work to established standards of logging and traceability. (Thankfully, the Information Commissioner is trying to establish that every public sector group has a duty of care and must not provide misleading information to other groups in relation to safeguarding personal data.) The tendency to find one tiny nugget of gold (or fool’s gold?) in all of the mess has become common in the public sector – we are not fooled. Also common is failure of the pontificator to show any possibility of actually helping the part of the public sector that is being identified as not currently up to the job. Always each group is entirely responsible for its own area, yet without being given both the mandatory requirement, the funding and the accountability to develop competency and apply it to service delivery. Like most Councils, I suspect, mine has good bits and bad bits – but the call centres completely fail to work to established standards of logging and traceability. (Thankfully, the Information Commissioner is trying to establish that every public sector group has a duty of care and must not provide misleading information to other groups in relation to safeguarding personal data.)

]]> By: Alisdair Cameron http://liberalconspiracy.org/2008/12/11/cic-how-to-complain-to-councils/#comment-27020 Alisdair Cameron Thu, 11 Dec 2008 17:58:55 +0000 http://www.liberalconspiracy.org/?p=1744#comment-27020 "The case study for this policy initiative tells of a community in Staffordshire that in return for delivering some services themselves (community gardens being the started example) they get informed who is responsible for dealing with dog poo, which presumably was confidential before." Really? Gob-smacking. How arse around tit is that? The community stumps up for the blighter's salary, and for the information around it, but then has to do bleeding bob-a-job tasks to be allowed that info. If it's genuinely confidential info* , it shouldn't get released no matter what the community does by way of 'task', if it's not confidential then it should be available without any extra chores. *(for the record, I believe that very very little info falls into such a category, and that certainly does not include commercial confidentiality or other such hogwash:who's footing the bill for this commerce?) “The case study for this policy initiative tells of a community in Staffordshire that in return for delivering some services themselves (community gardens being the started example) they get informed who is responsible for dealing with dog poo, which presumably was confidential before.”
Really?
Gob-smacking.
How arse around tit is that? The community stumps up for the blighter’s salary, and for the information around it, but then has to do bleeding bob-a-job tasks to be allowed that info.
If it’s genuinely confidential info* , it shouldn’t get released no matter what the community does by way of ‘task’, if it’s not confidential then it should be available without any extra chores.

*(for the record, I believe that very very little info falls into such a category, and that certainly does not include commercial confidentiality or other such hogwash:who’s footing the bill for this commerce?)

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